Surron Partners With Southeast Motorsports LLC
Surron Storm Bee Owners Manual: Click Here
Surron X Light Bee Owners Manual: Click Here
Surron Ultra Bee Owners Manual: Click Here
Warranty Claim Submissions – Click Here
Southeast Motorsports LLC, located in the vibrant city of Lebanon, TENNESSEE, proudly stands as the premier local Surron dealer, offering enthusiasts an extraordinary range of electric off-road motorcycles. Committed to delivering an unparalleled riding experience, Southeast Motorsports LLC has partnered with Surron, a trailblazer in the electric dirt bike industry. Explore the cutting-edge world of electric off-road adventures with Southeast Motorsports LLC as your trusted Surron dealer.
Why Choose Southeast Motorsports LLC for Your Surron Experience?
- Exclusive Surron Partnership: Southeast Motorsports LLC has established an exclusive partnership with Surron, ensuring customers have access to the latest electric dirt bike models, advanced technology, and exclusive deals. This collaboration guarantees that Southeast Motorsports LLC is the ultimate destination for Surron enthusiasts.
- Expert Guidance from Passionate Enthusiasts: The Southeast Motorsports LLC team comprises passionate and knowledgeable individuals who share a deep enthusiasm for off-road adventures. Whether you’re a seasoned rider or a newcomer to electric dirt bikes, the staff is dedicated to providing expert guidance, helping you find the perfect Surron model that aligns with your riding preferences.
- Diverse Surron Models: Southeast Motorsports LLC offers a diverse lineup of Surron electric dirt bike models, each tailored to meet different off-road challenges. From the agile Light Bee to the powerful Firefly, Southeast Motorsports LLC ensures that riders can choose a Surron that suits their skill level and terrain preferences.
- Test Rides and Demos: Southeast Motorsports LLC understands the importance of firsthand experience. To help you make an informed decision, the dealership provides opportunities for test rides and demos. Feel the power, agility, and performance of Surron electric dirt bikes, and make your off-road adventures truly exhilarating. (Only at scheduled tracks and not in store)
- Comprehensive Surron Accessories: Enhance your Surron riding experience with a wide range of accessories available at Southeast Motorsports LLC. From protective gear to performance upgrades, the dealership offers everything you need to customize and optimize your Surron electric dirt bike for a thrilling ride.
- Service and Maintenance: Southeast Motorsports LLC is not just a dealership; it’s a complete service center for your Surron needs. With skilled technicians on-site, the dealership provides maintenance services, repairs, and genuine Surron parts to keep your electric dirt bike performing at its best.
Conclusion:
Embark on an electrifying off-road journey with Surron, and let Southeast Motorsports LLC in
Lebanon, TENNESSEE be your trusted partner in this adventure. With an exclusive partnership, expert guidance, a diverse selection of models, and comprehensive services, Southeast Motorsports LLC is dedicated to making your Surron experience unforgettable. Visit the dealership today and discover the future of electric off-road riding.
Important considerations:
Congratulations on your purchase of your Surron eBike, your machine is designed to offer a high performance ride in all environments. Whilst engineered to be both durable and reliable, like any enduro machine correct maintenance and operator’s checks are essential to ensure optimum performance and to maintain your warranty support. Please read your operators booklet prior to use and ensure your dealer has explained fully all features of the bike. We always recommend that genuine Surron parts and accessories are used to comply with your warranty terms.
Servicing should be carried out by an approved Surron dealer who has access to genuine parts and technical support.
Service Intervals:
- First Service: 185 Miles (300 KM) or 3 months*
- Second Service: 620 miles (1000 KM) or 6 months*
- Third Service: 1240 Miles (2000 KM) or 12 months*
- Fourth Service: 1865 Miles (3000 KM) or 24 months*
- Fifth Service: 5th Service 2485 miles (4000 KM) or 36 months*
- Then every 12 Months or 620 Miles (1000 KM) – whichever comes first.
How Long is the Limited Warranty Period?
Model Name Warranty Period
Light Bee X (Off-Road) 12 Months / Unlimited Mileage
Storm Bee N.A. (Competition) 12 Months / Unlimited Mileage
Ultra Bee T N.A. (Off-Road) 12 Months / Unlimited Mileage
* This model is a competition model with limited warranty.
What Is Covered by Limited Warranty?
The Limited Warranty extends to all repairs falling under the following four categories:
A) Manufacturing Defect
A manufacturing defect is one which can be traced back to the manufacturing process. These
are the only defects covered under the Limited Warranty. The defect may involve defective
materials, or it may be defective workmanship. The customer will be responsible for the cost of
repairs caused by customer abuse or misuse of the product. If a dealer has caused a problem
(including but not limited to through defective service work, improper storage, etc.), the cost of
repairing the unit becomes the dealer’s responsibility. Problems caused during transit (from
factory to your dealership) are not a manufacturing defect and so require the dealer to speak
with a Surron representative. If you have doubts that you can determine if the failure is
attributable to a manufacturing defect, you must contact Surron
B) Service Bulletin Campaigns
From time to time at its discretion Surron may require repairs through the dealer through Service
Bulletin Campaigns. Surron will inform the dealer whether each Service Bulletin Campaign is
under warranty. Some campaigns may have expiry dates. Accordingly, the dealer must consult
the service bulletin before making any claim to determine whether its claim must have been
submitted before the expiry date in the service bulletin.
C) Recall Campaign
From time to time at its discretion Surron may require a Recall Campaign for safety reasons.
Surron will initiate a Recall Campaign to notify owners that their units should be taken to the
dealer for repair. As a Surron dealer, you must participate in repairing, maintaining, or otherwise
servicing products subject to the Recall Campaigns. In addition, you must make every effort to
contact customers to whom you have sold a recalled product and ask them to bring their product
in so that the necessary repairs can be performed. All Recall Campaigns must be completed
on all products prior to customer delivery; this applies to new products and used products
brought in for service or maintenance.
D) Extended Warranty
Surron does not provide an extended warranty program. There are third-party companies who
can assist with extended warranty sales. Please refer to their extended warranty policies and
procedures. This information will be updated should this situation change.
What is Excluded from this Limited Warranty and what will VOID this Limited Warranty?
• Products that have been modified without recommendation and endorsement by Surron will be excluded from warranty.
• Damage caused by improper or abusive use is excluded from warranty.
• Any “wear and tear” parts or consumables that become unusable, including (but not limited to)
tires, tubes, brake pads, cables and lubricants are excluded from warranty.
• Due to storage in cold temperatures [refer to Owner’s Manual] being a main factor to battery
degradation, if the battery charge is allowed to fall below 60%, we reserve the right to, in our
sole discretion, exclude battery components from the warranty for any unit that has passed
through a winter period.
• There are specific warnings regarding charging the battery in cold temperatures contained in
the Owner’s Manual. Damage to the battery components caused by improper charging is
excluded from warranty.
• Submergeing the product(s) in water can damage expensive electrical components. Such
operation is considered improper use of the vehicle and will void the warranty.
• Damage arising from impact or other accidents while riding and damage arising from fire or theft
is excluded from warranty.
• Failures due to improper maintenance or lack of servicing are excluded from warranty.
Always wear a suitable helmet, eye protection and protective clothing. Surron encourage you to ride safely and respect fellow riders and the environment. Specifications and appearance of Surron products are subject to change without notice and may vary according to requirements and conditions. For further details, please consult your Surron dealer.
GDPR PRIVACY POLICY:
New Data Protection Privacy rules mean that you are in control of how we use your data. We hold information about our customers for the purpose of bike warranties and PDI registration. It is not used for any other purpose and is not shared or sold to any third party, unless there is a legal obligation to do so. Information is held on password protected closed network devices and only retained on regular customers. Personal information can be deleted on request.
UPGRADES & MODS
Due to the popularity of the Surron there are now a wide range of accessories and custom parts available. Many components (Bars, Stems, Brakes and suspension) are interchangeable with most high-end Downhill MTB products to provide a massive range of performance and cosmetic upgrades to customize your machine Check out custom decals, Supermoto wheel kits, Component and suspension upgrades.
What Products Does this Limited Warranty Apply to? Surron extends this Limited Warranty to its Light Bee X, Storm Bee F, and Ultra Bee X electric motorcycles.
| Model Name | Warranty Period |
| Light Bee X (Off-Road) | 12 Months / Unlimited Mileage |
| Storm Bee N.A. (Competition) | 12 Months |
| Ultra Bee T N.A. (Off-Road) | 12 Months / Unlimited Mileage |