Southeast Motorsports LLC Payment Policy
At Southeast Motorsports LLC, we strive to offer flexible and secure payment options to make your purchasing experience as convenient as possible. Whether you’re buying a motorbike, scooter, electric vehicle, or any of our other products, our transparent and customer-focused payment policy ensures you have a variety of options and complete clarity on our processes. Below, you’ll find the details of our payment policy and guidelines.
1. Accepted Payment Methods
We accept a variety of payment methods to provide flexibility and convenience for our customers. You can choose the option that works best for you.
Our Payment Options Include:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- Bank Transfers: Direct bank transfers are available for easy and secure transactions.
- Digital Payments: Pay via digital platforms like PayPal, Apple Pay, Google Pay, and Venmo.
- Financing Plans: Financing options are available for eligible customers. Visit our Financing page for more details.
- Cryptocurrency Payments: We accept Bitcoin, Ethereum, and USDT for a secure and modern payment alternative.
- Cash Payments: Cash payments are accepted for in-store purchases.
2. Payment Terms
To ensure clarity and transparency, we have outlined our payment terms for all transactions made at Southeast Motorsports LLC.
Payment Term Guidelines:
- Full Payment Before Delivery: All orders must be fully paid before the delivery or shipment of any product. This applies to both online and in-store purchases.
- Deposits for Financing: If you are financing a purchase, an initial deposit is required, with the remaining balance payable in accordance with the agreed financing terms.
- Special Orders: Special and custom orders may require a non-refundable deposit at the time of order placement.
3. Invoices and Payment Confirmation
When you make a purchase with Southeast Motorsports LLC, you will receive a detailed invoice outlining your purchase and payment details.
Invoice and Payment Process:
- Invoice Issuance: An invoice will be sent via email upon confirmation of your purchase, detailing the product, pricing, and applicable taxes.
- Payment Confirmation: Once payment is completed, a confirmation receipt will be sent to you. For online payments, you may also receive a confirmation from the payment platform used (e.g., PayPal or credit card provider).
- Proof of Payment: If you make a bank transfer or cryptocurrency payment, please provide a screenshot or receipt for verification purposes.
4. Payment Security
We prioritize the security of your transactions and personal information. Our payment processing systems are designed to protect you and ensure a safe purchasing experience.
Security Measures Include:
- SSL Encryption: All online transactions are protected with SSL encryption technology to keep your payment information secure.
- Trusted Payment Gateways: We only work with reputable payment processors to ensure a secure and smooth transaction process.
- Fraud Prevention: We have systems in place to detect and prevent fraudulent activity. If any suspicious activity is detected, our team may contact you for verification.
5. Cancellations and Refunds
We understand that sometimes changes are necessary. Our cancellation and refund policy is designed to provide flexibility while maintaining fairness.
Cancellation Policy:
- Cancellation Window: Orders can be canceled within 24 hours of purchase for a full refund.
- Non-Refundable Deposits: Deposits made for special or custom orders are non-refundable.
- Refund Processing: Approved refunds will be processed within 5-7 business days through the original payment method.
Need Assistance with Payment?
Our customer support team is available to help you with any payment-related inquiries or assistance you may need. Don’t hesitate to reach out!
- Phone: +1 (423) 299-3138
- Email: info@southeastsmotorsports.com
- Address: 1322 W Main St, Lebanon, Tennessee 37087, United States
Thank you for choosing Southeast Motorsports LLC. We are committed to providing you with secure and flexible payment options to make your experience with us as smooth as possible.