Southeast Motorsports LLC Warranty Information
At Southeast Motorsports LLC, we are dedicated to providing high-quality vehicles and products that meet your expectations. Our warranty policies ensure that you receive the support and protection you need to enjoy your purchase with confidence. Below is a comprehensive breakdown of our warranty offerings and what you can expect when you buy from us.
1. Standard Warranty Coverage
All products sold by Southeast Motorsports LLC come with a standard manufacturer warranty, covering defects and performance issues to provide peace of mind.
Our Standard Warranty Covers:
- Motorbikes: Up to 1 year for engine, transmission, and electrical systems.
- Bikes and Bicycles: Up to 2 years for frame and major mechanical components.
- Scooters and E-Scooters: Up to 12 months for motor, battery, and mechanical parts.
- Electric Wheels: Up to 6 months for battery and motor performance.
What’s Included:
- Repairs or replacement for faulty components
- Labor costs for warranty-approved repairs
- Support services for troubleshooting and maintenance
2. Extended Warranty Plans
For additional peace of mind, Southeast Motorsports LLC offers extended warranty options. These plans provide longer protection and additional services beyond the standard warranty.
Extended Warranty Benefits:
- Motorbikes and Scooters: Extend coverage up to 3 years for major components.
- Electric Vehicles: Extra coverage for battery life and replacement.
- Maintenance Packages: Discounted rates for regular maintenance and priority support.
Note: Extended warranties must be purchased within 30 days of the initial product purchase.
3. Limited Warranty Terms
While our warranty is comprehensive, there are certain limitations and exclusions. It’s important to review these terms to understand what is not covered.
Exclusions Include:
- Wear and tear from normal usage
- Accidental damage or damage caused by improper use
- Unauthorized modifications or repairs
- Routine maintenance services like tire replacement and tune-ups
Covered Parts:
- Frames and structural components (bicycles and motorbikes)
- Electrical systems and batteries (electric vehicles)
- Mechanical systems and motors (scooters)
4. How to File a Warranty Claim
If you experience a problem with your product that you believe is covered under warranty, follow these steps to initiate a claim:
- Contact Our Support Team: Reach out to us via phone or email with your purchase details and a description of the issue.
- Provide Proof of Purchase: Have your receipt, warranty card, and product information ready. Photos or videos may be requested to verify the condition of the product.
- Evaluation Process: Our team will evaluate the issue and confirm if it falls under warranty coverage. If approved, we will provide further instructions for repair or replacement.
Contact Details:
- Phone: +1 (423) 299-3138
- Email: info@southeastsmotorsports.com
- Address: 1322 W Main St, Lebanon, TENNESSEE 37087, UNITED STATES
5. Warranty Transferability
Our warranties are transferable if you decide to sell or gift your product. Simply provide the new owner with the original purchase receipt and warranty documentation to maintain the coverage.
Tips for Maintaining Warranty Coverage
To ensure your product remains in the best condition and within warranty coverage, follow these maintenance tips:
- Routine Inspections: Regularly check brakes, tires, and mechanical parts for wear.
- Battery Care: For electric vehicles, keep batteries fully charged and store them properly.
- Professional Servicing: Use our authorized service centers for any repairs or maintenance needs.
Trust Southeast Motorsports LLC for Reliable Warranties
We take pride in the quality and durability of our products. Our warranty programs are designed to give you confidence and satisfaction in every ride. If you have any questions or need further support, our dedicated team is here to help. Thank you for choosing Southeast Motorsports LLC—your trusted partner for quality and reliability in motorsports.